When Dr Heike Lucht, a research assistant at the University of Pretoria, was paired with a mentor affiliated with Rhodes University (RU) through an online programme, she was rather taken aback when she discovered he is based in Australia.

“I did not know the mentor I was matched with was not actually in South Africa. So a little bit more information might have been more useful, but we do find a way around it, and we have agreed on a specific time slot that works for both of us.